Conflict Resolution eBook

Wherever two or more people come together, there is the possibility of conflict. This ebook will give you a six-step process that you can use to modify and resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Conflict Resolution ebook covers:

1 An introduction to Conflict Resolution

2 Conflict Resolution Styles

3 Creating an Effective Atmosphere

4 Creating Mutual Understanding

5 Getting Root Cause

6 Generating options

7 Building a Solution

NOTE: This ebook is offered in an electronic file (PDF format). This is NOT a physical product.